General Subscription Information
Also, some important extra
subscription information you may wish to keep on hand:
There are no agency discounts.
ONLINE ACCESS:
Online access began with the January/2001 issue
and is a complement to the paid printed subscription. Instructions for
access and passwords are found in each issue and on our webpage.
Institutional subscriptions include basic online access for up to
4 concurrent users and multi-user access for IP range access at one site. Rates for multi-site access available on
request. Please supply the contact person and their email address and
the applicable IP addresses (or preferred password) when registering
for online access. Should you need your subscription number, please
contact us by phone/fax/email.
SUBSCRIPTION CYCLE:
Subscriptions are based on the calendar year (ie:
January to December) and issues are published monthly. Should you order late
in the year, the earlier issues are shipped as Back Issues and you
then receive the remaining new issues as they are published monthly.
Renewing subscribers please note: when you renew after January
1st, you have already been sent the January issue as a grace
issue to help ease in the renewal rush; this is shipped to you at
the beginning of January. Therefore, when claiming,
the following applies: Should you renew late in the year, the
earlier issues, from February to the date of renewal, are shipped as
Back Issues and then you receive the remaining issues as they
are published monthly.
PAYMENT OPTIONS:
Payment is preferred with the order, but we do
invoice. Accepted methods of payment: Only 2 Credit Cards: VISA &
MasterCard; also: International Money Orders, bank drafts and US
cheques drawn on US banks. When paying by credit card: please supply
the card number, the card’s expiry date (mm/yy) and the cardholder’s
name. Cheques are to be made payable to:
(The) Journal of Rheumatology (Please do not use/apply glue).
CLAIMS ON MISSING
ISSUES:
Please note the following time limits for claiming
missing issues:
For the US and Canada your claim
must be received within two months from the date of publication - which
is the beginning/first day of each month. For overseas your
claim must be received within four months from the date of
publication. For example: before March 1st and May 1st
respectively for the January issue. We do ask that sufficient and
reasonable time be allowed for the postal service to deliver the issues
before making the claim(s).
Renewing Subscribers please note: the
January issue is sent to all previous year subscribers as a grace
issue to help ease in the renewal rush and is still shipped out the
beginning of January - therefore, when claiming, the above
example applies. Should you renew late in the year, the earlier
issues, from February to the date of renewal, are shipped as Back
Issues and then you receive the remaining issues as they
are published monthly.
SINGLE COPIES / BACK
ISSUES:
Copies of missing issues may be purchased for
$25.00 USD each while the issues are in stock. Back Issues: 4
years, including current year, are available while in stock.
PDF ARTICLES:
Beginning with 2001, Volume 28, PDF's of
articles are available for purchase from our website.
LATE RENEWAL CHARGES:
Late Renewals (ie: received after May 31st)
are charged an additional $5.00 per back issue (eg: renewal
received on the 14th of August - Late Renewal Fee would be an
extra $35.00 US).
SHIPPING/AIRMAIL:
Normal shipping is included in the price of your
subscription. AirMail shipping is available for an additional
charge. There are no extra charges for shipping back issue(s)
when ordering new subscriptions; however, please note that back issues
are shipped at the end of each month and we ask that you please allow 6 to 8 weeks from date of mailing for delivery to North America and 6 to 12 weeks for overseas.
Should you wish a speedier delivery, it would be at your expense (ie:
you provide the FedEx? / Purolator? account number and the shipping is
applied to your account directly.)
REGISTRATION FOR
INSTITUTIONAL ONLINE USAGE:
Institutional subscriptions include multisite online access (rates available on request), multiuser single site access (IP ranges), and basic access for up to 4 users (static/specific IP address only). The following are
instructions for full-text online registration (which can also be found
on our webpage and in each printed issue). To arrange for multisite or single site multiuser access send an email to subscriptions@jrheum.com. For basic institutional access visit jrheum.com to register. Once you are on our web
homepage (www.jrheum.com), the second row of buttons, second from the left, click on the heading ONLINE REGISTRATION. Enter your subscriber # in
the centered box and click on ENTER. Choose Basic IP (or Certificate),
then you will be taken to a screen with 9 items to accomplish:
1. key in your subscription number
2. key in the subscription's surname (as on the mailing label)
3. key in the institution's name
4. key in the contact's name
5. key in the contact's telephone number
6. key in the contact's email address
7. fill only if applicable
8. fill in the static/dedicated IP addresses per
square supplied*
9. read the user guidelines, then click on 'I
AGREE, REGISTER ME'
*PLEASE NOTE: the IP
address displayed (just above the boxes) is visible to you only. It is
informing you of the IP you are currently working from. If you wish it
included in access please be sure to copy it into one of the boxes
provided.
Once registered, depending on
how many registrations our web technician receives at the time, you
should be receiving your notification within 5 business days for multisite or multiuser subscriptions and about 2 business days for basic subscriptions (as
noted in the beginning paragraphs on the registration page - if
registration is high, it may take up to 5 business days).
MULTISITE/MULTIUSER USAGE REPORTS:
To the Administrative Contact - usage
reports of requests for full text are available to multisite/multiuser subscribers at our website
jrheum.com. To view your institution's
confidential reports please visit jrheum.com, follow the link to our
subscriptions page jrheum.com/subscribe.html, and select Usage Reports.
Please enter your subscriber number and password to access your
institution’s reports. You will find your subscriber number on the
label of the print copy of The Journal, or you can phone 416 967
5155 to obtain it, or email subscriptions@jrheum.com. Usage reports include monthly and daily totals, the top
articles requested, as well as a breakdown of requests by IP address.
Files of the totals can be downloaded in csv format for import into a
spreadsheet. Should you have any questions, please see contact
information below.
REGISTRATION FOR
PRACTITIONER/INDIVIDUAL ONLINE USAGE:
The following are instructions for full-text
online registration (which can also be found on our webpage and in each
printed issue):
Once you are on our web homepage (www.jrheum.com), on the second row of buttons, second one in, click on the heading ONLINE REGISTRATION. Enter your
subscriber number in the centered box and click on ENTER.
You will be taken to a screen with 4 items to accomplish:
1. key in your
subscription number
2. key in your email address
3. key in your surnam (as on mailing label)
4. read the user guidelines, then click on 'I
AGREE, REGISTER ME'
Once registered, depending on how many
registrations our web technician receives at the time, you should be
receiving your password within two hours.
CHANGE OF PASSWORD:
We do recommend that you change the computer
generated password to one that is more memory friendly to the user:
Go to our homepage/webpage, www.jrheum.com
Click on Subscriptions - second heading/item
down on the far right hand side of the page
Scroll down to Change of Address/Password
Click on Username/Password Change
Click on Change Your Password
Fill in:
1. Subscriber
number: 1111
2. Username: 1111
3. Current Password: test34abc
4. New Password: _____________ (as you wish).
FURTHER QUERIES:
For any problems or questions relating
to your online subscription/issue, please contact our website
technician at help@jrheum.com; for inquiries about the print edition, please contact
our subscriptions department at subscriptions@jrheum.com.
VOLUME PATTERN SAMPLE:
Volume Year: 2005 = v32 / 2006 = v33 / 2007 = v34
CONTACT INFORMATION:
Subscriptions, Print & Online Editions
The Journal of Rheumatology
365 Bloor Street East, Suite 901,
Toronto, ON CANADA M4W 3L4
Tel: 416-967-5155 ext:27, 26 (22) / Fax:
416-967-7556
subscriptions@jrheum.com / jrheum@jrheum.com / help@jrheum.com / www.jrheum.com
Online ISSN 1499-2752 / Print
ISSN 0315-162X
Should you have any further
questions, please do not hesitate to contact us.
Also, please use/reference
subscriber number in all correspondence. Thank you.
The Journal of Rheumatology Publishing
Company Limited.
All rights reserved.
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